Terms and Conditions
Last updated: October 15, 2023
Please read these Terms and Conditions carefully before using the services of Gilded Furds Travel Agency. By booking travel services with us, you agree to be bound by these terms.
Booking and Payment
All travel bookings are subject to availability and the terms and conditions of the relevant suppliers. A deposit or full payment may be required to secure your booking. Final payment is typically due 60 days before departure, unless otherwise specified.
Cancellations and Refunds
Cancellation policies vary by supplier and may involve penalties. We will inform you of applicable cancellation fees at the time of booking. Refunds will be processed according to supplier policies and may take several weeks.
Travel Documents
It is your responsibility to ensure you have valid passports, visas, and other required travel documents. We are not responsible for denied entry or delays due to improper documentation.
Travel Insurance
We strongly recommend purchasing comprehensive travel insurance to cover cancellation, medical expenses, personal accident, loss of baggage, and other unforeseen circumstances.
Supplier Terms
All travel arrangements are subject to the terms and conditions of the actual suppliers (airlines, hotels, tour operators, etc.). We act as an agent for these suppliers and are not responsible for their actions or omissions.
Price Changes
All prices are subject to change without notice until full payment is received. Price changes may occur due to currency fluctuations, fuel surcharges, taxes, or supplier price changes.
Limitation of Liability
Gilded Furds acts as an intermediary between you and travel suppliers. We are not liable for any injury, damage, loss, accident, delay, or irregularity that may be caused by the defect of any vehicle or through the acts or defaults of any company or person engaged in conveying the passenger or carrying out the arrangements of the tour.
Force Majeure
We are not responsible for any loss or damage resulting from circumstances beyond our control, including but not limited to acts of God, war, terrorism, weather conditions, natural disasters, or government restrictions.
Client Responsibilities
Clients are responsible for:
- Providing accurate personal information
- Checking travel documentation requirements
- Arriving at departure points on time
- Complying with local laws and customs
- Maintaining appropriate conduct during travel
Complaints
If you have a complaint during your travel, please inform the relevant supplier immediately and contact us. We will make reasonable efforts to resolve the issue promptly.
Intellectual Property
All content on our website, including text, graphics, logos, and images, is the property of Gilded Furds and protected by copyright laws.
Governing Law
These Terms and Conditions are governed by the laws of Norway. Any disputes shall be subject to the exclusive jurisdiction of the courts of Oslo.
Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. The current version will always be available on our website.
Contact Information
For questions about these Terms and Conditions, please contact us:
Gilded Furds Travel Agency
14 Akersgata, Floor 3
Oslo, Norway
Email: [email protected]
Phone: +47 123 45 678